Night Receptionist | Apollo Hotel Amsterdam
A guest comes up with a difficult question. Do you get away with a general, evasive chat? Or do you get to work and come up with the perfect answer? We follow the second approach. You too? Welcome to Apollo Hotels!
Night Receptionist (M/F)
We are looking for a new team member for the Front Office of the Apollo Hotel Amsterdam. Are you open minded, service minded, and do you have strong social skills? Do you always go that extra mile for your guests and colleagues? Then we are looking for you! Night Receptionist | Fulltime | Parttime
Apollo Hotel Amsterdam, a Tribute Portfolio Hotel
The Apollo Hotel Amsterdam is located at the heart of Amsterdam South with the Rai Convention Centre and World Trade Centre just a stroll away. Furthermore, the hotel is located near the Museum quarter and has an idyllic view over the canals. Whether our guest stay with us for business or leisure, we make sure they always return to us.
A typical night of a night receptionist
When you start work some guests have long retired to their room. For other guests the night’s just starting. You’re ready to help them all. You’re the contact point at the reception desk and in the lobby. You make sure every guest feels welcome in the hotel. You always come up with ideas for them. Not only do you resolve problems but you anticipate them. You keep an eye on everything in your own relaxed way. You go on regular control rounds and keep the peace and quiet in the hotel. And you can also carry out more administrative tasks with no problem. You process payments, enter daily revenues and write reports. Thanks to you the guests feel they are in safe hands and partly because of you the guests will return..
What makes you such a great night receptionist?
- You’re enterprising and commercially astute;
- You enjoy hard work; you’re flexible and want to deliver.
- You believe the best make up is a smile;
- You’re good with computers;
- You speak English and preferably another modern foreign language;
- You have at least successfully completed a secondary vocational education study programme in the area of Front Office. Experience in Front Office during the night is a plus;
- You’re familiar with Opera (or an equivalent hotel reservation system);
- If you have a valid Emergency Response certificate, that’s an advantage too!
Why is working at Apollo Hotels so great?
Are you ambitious? Great! We would like to help you developing your current skills to a higher level. The Apollo Academy is our training program where you can develop your skills. We also have a fitness arrangement to keep you sportive and active! Furthermore, we also provide travel expense reimbursement and health insurance arrangements. Last but not least, you can enjoy special rates with all Apollo Hotels and Marriott Hotels. Even your friends and family get special rates!
A Tribute Portfolio brand, by Marriott International
Tribute Portfolio gives guests access to exceptional independent hotels around the world with all the rewards of Starwood Preferred Guest®. From boutique resorts to exciting hotels in choice urban locations, each Tribute Portfolio hotel offers inspired style and superior service. With Tribute Portfolio, owners can maintain their hotel’s individuality while leveraging the power of Starwood’s global infrastructure to help maximize returns. It’s our celebration of individuality.
Yes, This job is mine!
Yes! Are you our new team member? We would love to see your application. Please let us know how you would like to surprise our guest and make their stay unforgettable.
If you still have questions after reading this job vacancy, ring Annely, Manon or Marte in the HR department on 020 207 03 20.