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A guest comes up to you with a difficult question. Do you get away with a general, evasive chat? Or do you get to work and come up with the perfect answer? We follow the second approach. You too? Welcome to Apollo Hotels!

Front Office Assistant

Job

We’re looking for a new member for our Front Office team. You’re approachable and helpful. But do you also delight every guest with that little bit more?  If so, you are our new: Front Office Assistant | Fulltime / Parttime / Temporary 

Ramada Apollo Amsterdam Centre

Ramada Apollo Amsterdam Centre. Nowadays it’s impossible to imagine Amsterdam West without us. With eighteen floors you have a spectacular view over the entire city from our hotel. In other words: you work at a great height. And what do our guests experience? From Floor17 they enjoy the best views while they dine. They drink a cocktail in the Rooftop Bar and enjoy the international and fashionable surroundings. Our hotel is located directly near the Rembrandtpark and the A10 ring road and is easy to reach by tram 13! And... as our employee you enjoy telling guests about the best places in Amsterdam!

What does your day as Front Office Assistant look like?

You make sure the reception desk and the lobby are well organised. One last check in the mirror. Ok, Perfect! Now you can get down to work. You are the contact point for guests, and this radiates from you. You and your colleagues are responsible for the ins and outs behind the desk and make sure that every guest checks in and out smoothly. You provide them with all the information they need. You prepare invoices and arrange payment. If you think the guest needs an upgrade you arrange it. You also serve customers by telephone. And during moments when there are no guests to help you arrange the administration. Thanks to your keen eye and warm welcome the guest will always want to return!

What makes you such a good Front Office Assistant?

- You’re a born team player;
- You believe the best make up is a smile;
- You always come up with ideas for the guest and nothing is too much;
- You enjoy hard work;
- You’re good with computers;
- You speak Dutch, English and preferably another modern foreign language;
- You have at least successfully completed a secondary vocational education study programme in the area of Front Office. Experience in Front Office is an advantage;
- And if you know something about Opera, that’s an advantage too!

WHY IS WORKING AT APOLLO HOTELS SO GREAT?

Are you ambitious? Good! Let’s make your and our dreams come true. We would love to help you grow. You can grow with the Apollo Academy, our training institute. Also, we’d like to keep you fit and healthy. That is why we have a special company fitness discount for you. Of course, we will also take care of a good travel allowance and is it possible to take a collective care and healthcare insurance with us. Additionally, we offer the other luxury benefits of working at a hotel chain: you can be pampered for a special rate in all our hotels and restaurants, Thermae 2000 included. Let your friends and family also profit from the special rates!

Yes, I'm perfect for this job!

Yes! Are you our new team member? We look forward to receiving your job application. We can’t wait to hear how you will delight our guests and make their stay unforgettable.

If you still have questions after reading this job vacancy, ring Annely, Manon of Danike in the HR department on 020 570 57 67.